Underlining the company’s decision to prioritize AI is the decision last month to name Clara Shih as CEO of Salesforce AI. Shih once led Salesforce’s most lucrative product segment Service Cloud.

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Typeface, a generative AI platform for enterprise content creation, said on Thursday that it was valued at $1 billion after an oversubscribed Series B funding round led by Salesforce's global ...

The move aims to fast-track AIonOS’s push into AI-led customer experience (CX) transformation across global markets.

Salesforce's Evolution Into AI And Focus On Profitability Make It A Long-Term Investment Opportunity Jan. 18, 2024 7:59 AM ET Salesforce, Inc. (CRM) Stock CRM 4 Comments 7 Likes Star Investments ...

This investment in Singapore’s AI sector is likely to further strengthen Salesforce’s position in the global AI market. CRM stock surged 9.35% over the past six months to close at $277.05 on ...

AIonOS acquires Cloud Analogy to integrate AI with Salesforce, boosting customer experience and scaling global delivery for CRM-led enterprise transformation, news ...

With this, organisations to improve the use of their CRM platforms, automate business workflows, and implement AI-driven ...

Asia Covets Global AI Hub Status. Singapore is jostling for top-dog status in the AI world. In 2023, the country unveiled the National AI Strategy 2.0 (NAIS 2.0), which included plans to invest $1 ...

As I write this, enterprises are undergoing a massive AI-led digital transformation, and the changes we've been anticipating are finally taking shape. Business models and investment strategies are ...

News; Business; Salesforce touts AI strategy, doubles investment in start-ups June 12, 2023 Updated Mon., June 12, 2023 at 11:43 a.m. Salesforce is major technology companies embracing generative ...