Wall Street loves when companies boast about using AI. But customers hate it.

Duolingo learned the hard way that you can't joke your way through a backlash after its AI-focused announcement drew ...

It's also a signal that a new corporate orthodoxy is emerging — one where AI fluency is table stakes for survival. Of course, that new orthodoxy has its critics. On social media, some users lambasted ...

Duolingo is “more than doubling” the number of courses it has available, a feat it says was only possible because it used generative AI to help create them in “less than a year.” ...

Duolingo will “gradually stop using contractors to do work that AI can handle,” according to an all-hands email sent by cofounder and CEO Luis von Ahn announcing that the company will be “AI ...

Duolingo is the latest company to spark a backlash over its CEO's excitement about AI. Investors and Wall Street love hearing about companies' ambitious AI plans, but many customers hate it.