Australian lender claims to be the first in Asia-Pacific to deploy Salesforce Agentforce at scale, following a national rollout of a new CRM platform that consolidates data from different systems to e ...

Feb 6 (Reuters) - (This Jan 22 story has been corrected to remove an incorrect reference to the size of FSU's membership in paragraph 8) Australia's Finance Sector Union condemned ANZ Group's (ANZ.AX) ...

ANZ Banking Group has switched AI agents in a new Salesforce customer relationship management platform used by its business ...

ANZ is deploying agentic AI from Salesforce to supercharge a new customer relationship management plaform, improving customer ...

Dozens of Suncorp Bank staff will lose their jobs as ANZ accelerates the integration of the Queensland-based bank it bought ...

ANZ acquired Suncorp Bank after receiving approval from the Federal Treasurer in 2024 in exchange for a number of conditions, such as no net job losses and no regional branch closures for three years.

Workforce changes at Suncorp Bank divisions owned by ANZ Group are attracting scrutiny from Australia’s Finance Sector Union ...

There are three key factors to ANZ’s push into cash management and related areas, says Alan Huse, acting head of global transaction banking, ANZ international and institutional banking. Enabling its ...

ANZ Group Holdings Ltd joins other banks in grappling with the conflicting goals of reducing office costs while trying to ...

Thousands of Commonwealth Bank customers in New Zealand are to receive payments after a court approved a $NZ135.6m ($118m) ...