About a month ago, Gamers Nexus outed Asus for some pretty egregious problems with its customer service, and now the company is promising a bunch of fixes and improvements to its warranty system.

What just happened? Issues regarding Asus's customer service came to a head last month when Gamers Nexus reported on an outrageously overpriced ROG Ally RMA. In response to widespread consumer ...

Asus Pledges To Fix Warranty Service, Including Refunding Affected Users The PC maker is pledging to make the changes after a meeting with review outlet Gamers Nexus, which has been documenting the ...

Jesse Lennox has been a games journalist for nearly a decade. He has written for various outlets doing reviews, news, previews, op-eds, guides, and more. He's engrossed himself in the gaming landscape ...

ASUS’ update mechanism has once again been abused to install malware that backdoors PCs, researchers from Eset reported earlier this week. The researchers, who continue to investigate the incident, ...

Certified technicians ensure the quality and credibility of the service: All repairs carried out by the ASUS service center are done by ASUS certified technicians to guarantee the highest quality of ...

ASUS announced on January 16 an alliance with Freedom Systems to comprehensively connect devices, cloud services, information security and IT technologies to create an all-in-one Device-as-a-Service ...

Asus Marketing Thailand, the local operating unit of the Taiwanese computer and mobile handset maker AsusTek Computer Inc, aims for 300% growth in smartphone sales this year, up from 300,000 units in ...