TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA, a leading provider of customer experience management solutions for some of the largest utility, insurance, and government entities, recently released a research ...

As digital commerce undergoes its most significant transformation in a century, an outdated view of payments is no longer ...

Customer experience has become the heart of success for banks and financial institutions. Your customers want fast, secure, and seamless ways to manage their finances. Meeting these expectations ...

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It’s tough to be a small or medium-sized business (SMB) in a world increasingly run by large corporations. Service-focused SMBs want to keep their lives simple and focus on their businesses and ...

Discover why returned payment fees occur, how they affect your finances, and strategies to avoid them. Learn to prevent penalties and protect your financial health.

Assign collections tasks to dedicated back-office staff — not customer-facing employees or founders — to preserve positive customer relationships and position your business as organized and robust.

Here are the top technologies making cash go the way of the dinosaurs. Mobile payments are transforming how consumers and businesses interact. As more customers prefer to pay using their smartphones ...

T-Mobile has a new CEO, and the phone carrier is wasting no time in implementing drastic policy changes that impact customers. On Nov. 1, Srini Gopalan officially became CEO of T-Mobile, replacing ...

(WHTM)– The Pennsylvania Turnpike is enhancing its customer payment options by adding new digital ways to pay. The Turnpike will now offer Apple Pay and Google Pay to customers, allowing them a more ...