Add Yahoo as a preferred source to see more of our stories on Google. A massive Verizon outage Jan. 14, downed tens of thousands of Verizon phones, with Verizon customers eager to "fix" SOS mode on ...

The number of people seeking emergency care for heat-related issues grew faster than for non-heat-related health issues in ...

PHOENIX — Phoenix has implemented artificial intelligence (AI) to streamline its 911 system, allowing human dispatchers to focus on life-threatening emergencies while AI handles routine non-emergency ...

The city of Reno is bringing artificial intelligence into its regional dispatch system to handle non-emergency calls, a move ...