A couple who had Qantas flights booked during Melbourne’s fifth lockdown are furious after they were told they were ineligible for a refund because they were a “no show.” The healthcare worker and his ...

PHOENIX (AZFamily) —Ruth Springob says thanks to On Your Side, she finally has her $1,209. “It was very quick and I just amazed at how quick it happened. You did a great job,” she told On Your Side’s ...

Laura Hughart has fought Expedia for almost a year to reclaim $500 for a canceled Alaska Airlines flight. But she’s caught in ...

Recent years have brought us all too many reminders about the importance of knowing your air travel rights as a passenger. From summer storms and weather delays to air traffic disruptions in Newark, ...

Here's what to know about the DOT's airline ticket refund policy and more. Travelers with plans to fly amid the government shutdown are searching for refund policies related to flight delays or ...

The record-breaking government shutdown may be poised to end, but air travelers are still feeling the pain. Ongoing mandated flight cancellations and less-than-ideal seasonal weather in parts of the ...