CHENNAI: Chennai based Freshdesk took on CRM giant Salesforce last week with a series of satirical ads splashed across municipality buses in San Francisco. The month long ad campaign was launched ...
As organizations work to improve customer support, strengthen service delivery, and respond more consistently across channels, customer service management (CSM) platforms have become critical to ...
Dreamforce by Salesforce is the biggest CRM event that happens every year in San Francisco. With over 180K attendees, Dreamforce has become a destination of enormous magnitude inviting hundreds of ...
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