Today, many people are familiar with the concept of psychological safety, a concept first coined in 1999 by HBS professor Amy Edmondson, and something core to being an effective leader. Her definition ...
The evidence that empathy can generate real business results is there—so why do so many leaders choose to ignore it?
I have been a fan of Amy Edmondson’s pioneering work on psychological safety since we met as young scholars at an organizational learning conference decades ago. While my interests lay in the ...
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