Have you ever typed a question into a chat box on a bank's website or an app and got an instant reply, even at midnight? That was probably a chatbot replying, not a real person. And honestly, chatbots ...

Trying to remove your personal information from the internet, and out of AI's training data, can be like "trying to remove pee from a pool," one expert said. Corin Cesaric-Epple is an Editor at CNET ...

Every user interaction improves chatbot performance. Developers are therefore incentivized to boost user engagement. This can lead to sycophancy, emotional manipulation, and worse. Anyone who ...

More Americans are using chatbots, and some are adopting AI summaries and smart speakers. But views about AI and how fast it’s advancing tilt negative – even for younger adults.