Katelyn is a reporter with CNET covering artificial intelligence, including chatbots, image and video generators. Her work explores how new AI technology is infiltrating our lives, shaping the content ...

OpenAI's ChatGPT has rapidly become one of the most popular AI models out there, but simply asking it a basic question will only scratch the surface of what it can do. If you’re ready to move past ...

We know that having friends at work is good for your performance and happiness. But could ChatGPT replace your happy hour bestie? According to a new study from KPMG that surveyed more than 1,000 ...

What Is a Hotel Chatbot? A hotel chatbot is an AI-powered conversational software tool designed specifically for the hospitality industry. Unlike a generic customer service bot, an AI Chatbot for ...

IRS chatbots were supposed to reduce phone pressures. But the Treasury Inspector General for Tax Administration, or TIGTA, found the IRS cannot prove they work.

Get the orchestration layer right, and the move from chat to voice becomes an extension of an asset you’ve already built.

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Imani Moise: Welcome to Tech News Briefing. It's Tuesday, June 30th. I'm Imani ...

With growing horror, we have been following news reports of AI chatbots convincing troubled children and adolescents that suicide is a noble and acceptable release from their distress. Reading ...

Psychologists and technologists see them as the future of therapy. The Food and Drug Administration is exploring whether to regulate them as medical devices. Psychologists and technologists see them ...

Macworld reports that iOS 27 will allow Siri to integrate with third-party chatbots like ChatGPT and Claude, ending Apple’s exclusive OpenAI partnership. Users will be able to select their preferred ...

Dr. Matthew Leahy, a licensed psychologist, treats adolescents who've developed such an intense relationship with an artificial intelligence chatbot that they stop confiding in their parents.

Consider the following scenario. Suzy is 63, recently retired, and trying to decide when to start receiving Social Security and how to manage her retirement savings to minimize the tax hit. She opens ...