In a recent editorial published in Science, Microsoft's chief scientific officer, Eric Horvitz, and researcher Robert West from the School of Computer and Communication Sciences at EPFL in Switzerland ...

CellTrust has added a feature to its SL2 Enterprise platform that captures and archives communications involving AI agents, extending compliance record-keeping to agentic systems. The new SL2 AI ...

New Zoom Virtual Agent capabilities help organizations build AI agents faster, optimize performance over time, and deliver more personalized ...

The new release targets enterprises looking to replace scripted bots and legacy IVR systems with agentic self-service.

AI agents have become essential across industries—powering virtual assistants, automating workflows and enhancing decision making in fields such as healthcare and finance. Central to their ...

What if the very systems designed to transform problem-solving are quietly failing behind the scenes? Multi-agent AI, often hailed as the future of artificial intelligence, promises to tackle complex ...

As AI-assisted coding becomes more common, a new pattern is emerging: multi-agent workflows. A multi-agent workflow refers to using various AI agents in parallel for specific software development life ...

While AI is making its presence felt across virtually all industries, customer experience (CX) has emerged amongst a handful of major early adopters when it comes to scaled implementation. The ...

This collection supports and amplifies research related to SDG 4: Quality Education. Generative AI is transforming the conventional dyadic teacher-student dynamic into a triadic framework centered ...