Ride-hail giant Lyft has partnered with AI startup Anthropic to build an AI assistant that handles initial intake for ...

Lyft announced a new partnership with Anthropic to use the Claude AI assistant to handle customer service requests. Claude is ...

You've probably chatted with a customer service ... The AI chatbots category, with a 252% growth rate, is the second fastest-growing category in artificial intelligence, just behind AI image ...

AI-powered chatbots are reshaping customer service by improving efficiency, response times, and engagement. With advancements ...

Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...