Salesforce has used its Sydney World Tour to announce updated features to its learning platform, Trailhead. After launching a redesigned Salesforce Mobile App and a learning app called Trailhead GO in ...
With WebRTC-based communications tools like Live Agent for real-time chat, Salesforce is knocking on contact center doors. Whether your organization uses WebRTC or not, software developers are clearly ...
The COVID-19 crisis and the consequent shift to online has thrown up a number of e-commerce successes across multiple retail categories. Some of these have been predictable - groceries, home ...
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