South Africa’s rural health crisis is both a moral indictment and a governance failure that successive local government ...

As governments move beyond AI pilots, the real challenge is execution at scale. Responsible governance, integrated platforms and streamlined procurement are helping agencies turn artificial ...

Mature IT Service Management (ITSM) is essential for strengthening state and local government service delivery and efficiency. Agencies often struggle with aging legacy systems, manual processes, and ...

Ramaphosa acknowledged that weak municipal governance and failing service delivery are among the main factors contributing to ...

The eLGU Awards promoted excellence in digital governance by recognizing LGUs that effectively leverage technology to enhance ...

Rwanda is developing a new digital platform, Mbaza, designed to improve service delivery across local government institutions. Local government minister Dominique Habimana announced the development on ...