Early in your career you should almost never say “No thank you.” Later on, you can and should use it judiciously. Eventually you earn the right to use it more often, turning down offers that don’t fit ...

I used to complain about not receiving thank-you notes, but how many times have you been to a shower where, at the end, the gift receiver graciously gives a heartfelt “thank you”? In this day and age, ...

I realized that I've always written thank-you notes from a place of guilt. I recently decided to stop writing them, and I'm not making my kids write them, either. We express our gratitude in other ...