OTAs are posting record revenues, and the top four still dominate. But they face a major shift if AI platforms bypass them altogether. After a sharp post-pandemic rebound, the global online travel ...
The robots are not coming—they’re already on your team. It’s no longer enough to be a people person. You need to be a bot ...
As AI chatbots frustrate travelers during disruptions, some travel companies are considering charging extra to reach a human.
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