Customers say Sears Home Services drags out repair requests, cancels appointments last-minute

They claim repair requests are dragging on for weeks, appointments are canceled at the last minute, and they're left without ...
WTVD

Sears customer experiences months-long delay in refrigerator repair due to COVID-19 pandemic

RALEIGH, N.C. (WTVD) -- The COVID-19 pandemic is affecting the supply and demand for both new appliances and repairs and parts for those appliances. Frustrated homeowner Tearria Beck-Scott is one of ...
WTVD

Sears blames COVID-19 for months-long wait some homeowners have had to repair broken appliances

The COVID-19 pandemic continues to impact repairs when it comes to broken appliances, as delays in getting parts and even new orders are causing big frustrations for homeowners. "I was at the point I ...
ABC 7 Chicago

Some Sears customers complain of problems getting warranties honored

CHICAGO (WLS) -- You trust that your appliance warranties are there when you need them, but what if your claims aren't being fulfilled the way you expect? ABC 7 Consumer Investigator Jason Knowles and ...
ZDNet

Sears Appliance Repair - a joy to work with

In one of those frustrating illustrations of that other Murphy's law our clothes dryer failed last week - two weeks before we hand it over as part of the house sale because we're getting new ...
USA Today

Sears has declared bankruptcy—will it still honor my Kenmore warranty?

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