AI polymaths are the new Renaissance workers. They wield both human and machine intelligence, rewriting the social contract ...

DOGE made massive cuts to NWS that caused the agency to lose 600 employees, due to layoffs or early retirement. Multiple ...

I called Social Security's new phone system multiple times to figure out a way around how frustrating it can be.

Social Security will roll out an AI-powered phone system in 2025 to improve customer service and cut long wait times.

SSA’s new AI phone bot has been driving callers in circles. But before you go pulling your hair out here are some tips that ...

The SSA commissioner has said the agency is pursuing "a massive technology effort" to reduce phone wait times, including incorporating artificial intelligence.

As the public sector grapples with new challenges, AI offers leaders an opportunity to revolutionize service delivery and ...

SSA Commissioner Frank Bisignano says the agency will roll out new tech and provide better customer service to beneficiaries ...

The Social Security Administration is rolling out innovative AI technology to streamline the appeals process. The new HeaRT ...

To address the AI talent gap, the university integrates internships, corporate collaborations and competitions into its ...

An NBC News and Get Real Security analysis found no evidence of AI generation or manipulation in the video of people waiting ...