Super Micro Computer (SMCI) has been on a rollercoaster ride over the past two years.The stock soared 730% from May 2023 to March 2024—only to ...

Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...

InvestorPlace - Stock Market News, Stock Advice & Trading Tips Editor’s Note: Decades ago, the nuclear industry seemed to be limping ...

Shopify’s systems make it easy to build and manage your e-commerce store -- even if you’ve never built a website before.

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

“TOBi can now use Azure OpenAI Service for context-aware conversations, adapting its responses based on the ongoing dialogue with a customer,” explains Beverley Bartlett, Head of Digital Care at ...

We are a research-led school with a reputation for excellent teaching and courses with real-world impact. We are based across four sites, comprising more than 2000 students and 190 specialist staff ...

Although there are apps that can change the appearance of Windows 11 to look like Windows 10 or Windows 7, if you want to start small, you can just install Windows 7 icons on Windows ... when he saw ...

It appears Sam's Club has had enough of waiting in line. The Walmart-owned wholesale club jumped ahead of rivals to place first in this year's customer satisfaction rankings for general ...

The importance of good customer service can’t be overstated. Ninety-four percent of customers say that a positive experience made them more likely to purchase again, while 82 percent would recommend a ...

In early 2023, the company began "Code Yellow," a project aimed at improving customer service levels that leaders said had "deteriorated beyond acceptable ranges." As part of that project ...

Waitrose has reversed its decision to shrink the size and quality of its bathroom tissue following a revolt from customers. Hundreds of shoppers reacted with fury in June after The Telegraph ...