If you work in one of these industries, what's the most entitled thing a customer has said to you or asked you? Maybe you ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College ...

Self-service technology has sparked much controversy since its introduction into retail – but hospitality businesses are singing its praises. Alice Peacock reports.

Worldline, a global leader in payment services, has entered a strategic partnership with FreedomPay, a leading global independent payment gateway. Focusing on the significant and rapidly evolving ...

The best businesses for customer care in Burnley have been revealed, with bars restaurants and shops recognised for the “the ...

A new training programme has been launched to help Cumbrian residents secure jobs in the tourism and hospitality sector.

The travel hospitality specialist was honoured with prestigious awards from renowned travel platforms Agoda and Fliggy, adding to its recent success at the CHA China Hotel Awards.

Achieving this 4-star rating demonstrates Wanstor's ability to align IT services with business objectives, ensuring customers ...

The company’s expansion strategy focuses on the Middle East and Africa. Campbell Gray Hotels strengthens its MEA presence. Campbell Gray Hotels. News.

Traditionally a people business, the hospitality and services industries are undergoing a transformative shift driven by rapid advancements in robotics and ...

New year, new Mirage? Josh Wyatt is taking on Brooklyn Mirage's biggest controversies with bold promises of reform.