By Amanda AKUSHIE Customer experience is still widely misunderstood in many organizations. It is often treated as a frontline issue, something to be managed through customer service training, ...

The best flower delivery services for Valentine's Day and special occasions bring the wow-factor, whether shipped nationwide or from a local florist.

With a 4.6/5 rating on Trustpilot and recognition from outlets like Engadget, PCWorld, and NBC News, the platform has proven ...

The digital age has made us a DIY economy in which millions of jobs no longer exist not because computers do the work, but ...

Looking for the best career opportunities in technology in Nigeria? Discover top tech careers, the courses to study, and where to work for a successful future.

You’ve probably heard the saying, “The customer is always right.” While that isn’t always true, one thing is certain: Customers should always leave your business feeling happy and satisfied. When ...

Let me be clear: Tourism is one of Jamaica’s strongest engines. The country has posted major earnings and record or ...

Johannes Rath, Transformation Board Member at Signal Iduna, on practical use of AI at large insurers and the question of ...

All employees will learn to use AI responsibly, as the bank aims to boost efficiency customer services 🤖 ...

Eight candidates are vying for the Democratic nomination in the March primary elections for Harris County district clerk following the announcement that Marilyn Burgess would not seek reelection to ...

PRT says buses are running where road conditions allow, but delays should be expected. Some bus routes are still unable to ...

More than 50 people on the streets of Tulsa were delivered from the icy grip of Winter Storm Fern this weekend when a good Samaritan by the name of Ryan DuVal showed up in his very own 45-year-old ...