Wall Street loves when companies boast about using AI. But customers hate it.

Duolingo is the latest company to spark a backlash over its CEO's excitement about AI. Investors and Wall Street love hearing about companies' ambitious AI plans, but many customers hate it.

Duolingo has faced backlash over its AI usage, and the CEO now claims that AI isn’t replacing its employees just yet.

Duolingo CEO Luis von Ahn predicts schools will evolve with AI. He suggests schools may become more like childcare centers in the future. AI could handle most educational tasks, personalising ...