The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

In the digital age, it can be difficult for brick-and-mortar retailers to compete with the convenience of e-commerce websites ...

AI is significantly impacting the insurance industry, improving efficiency, accuracy, and customer experience across various ...

Jen Suzuki reveals an effective strategy for maximizing a dealership's service department and BDC potential on today's Inside Automotive ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

The employment department hasn’t hired an ombudsman, though, and isn’t asking lawmakers for money to do so anytime in the ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

Non-English speaking persons interested in careers in hospitality and customer service can now apply for free classes at Springfield Technical Community College ...

It is the voice of the customer (VOC) that is the driving voice. Additionally, it is what should be important to the ...

Niagara Transit wants residents to help shape its future by reviewing four transit plans and sharing feedback on them through a survey. Each plan offers a different proposal to improve transit.

Blue Ridge's advanced software platform will empower Weathertech to gain greater visibility, improve inventory ... on strategic initiatives and customer service. Exception-Based Management ...

Blue Ridge's advanced software platform will empower Weathertech to gain greater visibility, improve inventory ... and providing outstanding customer service to its clients.