It’s quite possible business applications may begin to collapse in the agentic AI era. If you consider the core foundation of ...

The National Retail Federation event in 2024 was all about artificial intelligence. The same can be said for NRF 2025. Click ...

AI agents set to transform CX for brands and customersIssued by DecisioneeringJohannesburg, 14 Feb 2025Visit our press officeAI transforms the customer experience. (Image: Supplied) Smarter, more ...

The new Audio LLM capabilities are designed to address the growing demand for high-quality voice interactions in scenarios that prioritize customer service and lead acquisition. From retail and ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...

Nvidia Corporation's AI chip dominance remains solid despite DeepSeek's claims. Click for why NVDA's ecosystem, innovation, ...

Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, ...

As OpenAI prepares to launch ChatGPT 5, we explore the expected new features, launch date, and prices of the most anticipated ...

After testing the various models in Google's new Gemini 2.0 family, something interesting becomes clear: Google is exploring the potential of specialized AI systems working in concert similar to ...

Carol Robinson is a native of Salt Lake City, Utah, but has since relocated to Alberta, Canada, where she has learned to love small town life. Lessons learned as a professional artist have been ...