PRNewswire/ -- insured.io, a leading provider of omnichannel customer engagement solutions for insurers, today announced a partnership with Silvervine Software, provider of the PTS policy ...

Invoca, the leader in revenue execution, today announced the launch of its AI Messaging Agent – the first two-way SMS ...

Frost & Sullivan is pleased to announce that e-Contact has been given the 2025 Latin American Customer Value Leadership Recognition in the contact center solutions industry for its outstanding ...

Many businesses send one-time passcodes to customers’ phones to facilitate login processes, whether to help users set up an ...

Invoca today launched its AI Messaging Agent, a two-way SMS solution that helps companies engage buyers instantly, qualify leads, and increase conversions. The AI Messaging Agent meets buyers on ...

How Can SMS Numbers Improve Business Communication with Customers? - IT News Africa | Business Technology, Telecoms and ...

Not sure whether to use iMessage, Messenger, or WhatsApp? Each app has its own strengths — from Apple-exclusive features and social integration to global reach and privacy. Here’s how to decide which ...

TrueDialog, a leading provider of enterprise-grade SMS texting solutions, today announced the launch of its newest HubSpot SMS integration, giving businesses the most robust and scalable texting ...

8x8 Workforce Management. 8x8 introduced an intuitive Workforce Management solution for 8x8 Contact Center, enabling organizations to automate forecasting, shift planning, real-time adherence tracking ...

The analyst predicted that subscriber losses to smishing, account takeover and other cyber-threats will shrink from $80bn in ...

The Kremlin wants information control. SMS and phone call blockades are intended to starve WhatsApp and Telegram.

Hackers are now weaponizing Telegram messenger with malware to gain control over devices. According to reports, hackers are ...