In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is increasing its use of AI to automate workloads.

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc Benioff has said. On The Circuit With Emily Chang podcast for Bloomberg, he ...

From auto-updating CRM fields to new industry agents and employee tools, Salesforce’s Summer ’25 update positions Agentforce as a no-code AI engine woven into every enterprise workflow.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Microsoft Copilot Studio empowers you to build AI tools for work. Explore features, tips, and real-world applications in this ...

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Liventus will deliver ongoing Salesforce development and support to help streamline operations and scale with Capteris’ ...

Today’s CRMs do more than store information. They generate momentum. When enhanced by AI, a CRM system becomes a strategic operating system—one that can: • Streamline workflows and reduce manual input ...

Student success nonprofit InsideTrack has joined Salesforce Accelerator – Agents for Impact, a Salesforce initiative providing technology, funding, and expertise to help nonprofits build and customize ...

The Nasdaq-100 index plunged into bear market territory in April, but it has since recovered its losses and entered a new ...