Improving the customer experience is critical in healthcare, as it directly impacts patient outcomes, satisfaction and loyalty. Clear, compassionate communication—both in person and through digital ...

Rula announced that its network of more than 10,000 mental health providers will now be available to Amazon customers through Amazon's Health Conditions Programs. Rula connects patients with mental ...

Making financially-sound decisions to fortify the workforce requires proactivity and discipline. The financial toll of the ...

Johnson & Johnson has sued a U.S. government agency over a closely watched dispute focusing on payment methods for some hospitals that participate in a federal drug discount program. In its lawsuit, ...

If you're one of millions of Missourians living in a smaller community, hospital consolidations can be disastrous. Consolidation in such places almost invariably drives down the availability of basic ...