These customers are advised to use Alfred the Chatbot, Eskom Contact Centre: Interactive Voice Response (IVR) and WhatsApp. -For those zero buyers who bought electricity before the deadline and were ...

Easy step-by-step guides are available on the various Eskom’s communication channels, including social media platforms, the Alfred Chatbot for questions and answers, and the Eskom website to enable a ...

In the spirit of Presidents' Day in the United States, I asked 5 chatbots for 5 unusual facts about the history of the presidents in the United States. As a bonus, I threw in a response from ...

Gupshup, a global conversational AI platform announced the launch of its AI Agent Library last week. AI Agent Library is a suite of 15 pre-built and customisable AI agents across sectors including ...

Trained on huge datasets and capable of understanding and generating natural language, Claude has grown to become an impressive chatbot and AI assistant, so much so that it beat OpenAI’s GPT-4o ...

We may receive compensation when you click on links to products we review. Please view our affiliate disclosure. Custom AI chatbots, especially those powered by GPT-4, are revolutionizing how ...

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My lab at the University of Michigan has developed a new way of deriving confidence scores that improves the accuracy of AI chatbot answers. But confidence scores can only do so much. How integration ...

AI chatbots create the illusion of having emotions, morals, or consciousness by generating natural conversations that seem human-like. Many users engage with AI for chat and companionship, reinforcing ...