Bruce Gerencser can’t access his Amazon account after changing his phone number, leaving two-factor authentication tied to ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

LOADS of us will be looking to cut back after the Christmas splurge, and trimming down streaming bills is a popular way to ...

(NEXSTAR) – Gift-giving can be a joyful, rewarding experience, especially after surprising a family member with the perfect present. But it’s not nearly as fun if that family member has already seen ...

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home ...

IT’S so easy to spend that magic time between Christmas and New Year (fondly known as be-twixmas) scoffing Quality Street and ...

Automatic refund payments to millions of eligible Prime customers began in November, the Federal Trade Commission said.

Thank your driver for those endless holiday season deliveries with a $5 tip as part of Amazon's limited-time "Thank My Driver" promotion. Ajay has worked in tech journalism for over a decade as a ...

Amazon employees beta-testing Alexa+ vented frustrations on an internal Slack, highlight the continuing headaches behind ...

Impacted Amazon customers should have received payments of up to $51 as part of the company's settlement with the Federal ...

Amazon has brought back its annual “Thank My Driver” program allowing customers to send $5 holiday tips to drivers at no cost. Customers simply need to tell an Alexa-equipped device such as Amazon’s ...

If you’ve got an Alexa-powered device (or you shop in the Amazon app/site), there’s an easy way to send a small “thank you” to your most recent Amazon delivery driver — and Amazon foots the bill. Here ...