There's been a lot of conversation and consternation about artificial intelligence and its role in our society. Can a chatbot diagnose what's ailing you or considering medical ethics? Can it be ...

If customers know their rights and know that their data is protected, they’re more likely to trust businesses with their data ...

The digital transformation brought in so many technologies to help organizations maximize data use. Three powerful ways to ...

(Interview with Gracy Chen, CEO, Bitget)*"Blockchain technology can help governments deliver more efficient services while ...

AI-enabled conversational agents (CAs) are transforming customer service by enhancing job identity and organizational ...

AI agents are the next frontier of AI assistants, going beyond answering questions to performing tasks. Qualtrics is implementing agents so its technology can interact directly with customers to ...

What strikes me more than how well they work is that they are really just about catching up with OpenAI’s ChatGPT. And their ...