Chatbots are sometimes posing as therapists—but are they helping or causing harm? Psychologist Vaile Wright shares her ...

Companies are increasingly routing customers to chatbots. New research looks into whether customers prefer human or chatbots ...

Intelligent tech tools can better support leaders by making benefit information easily accessible to employees.

When writing a prompt for ChatGPT or another AI chatbot, there are some simple guidelines to follow to get the best results.

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

If you’re using ChatGPT but getting mediocre results, don’t blame the chatbot. The problem might be your prompts.

Scientists show that the frequency of a set of words seems to have increased in published study abstracts since ChatGPT was ...

Scientists probe the effects of ChatGPT on brain function and cognitive abilities, raising concerns about its impact on critical thinking and creativity ...

Reddit faces the emergence of AI chatbots that threaten to inhale its vast swaths of data and siphon its users.