As the craze of earnings season draws to a close, here’s a look back at some of the most exciting (and some less so) results ...

Shutterstock's Q4 sales and adjusted EPS both ... The average revenue per customer increased 9.2% to $450, and the number of subscribers at the end of the quarter dropped 12.2% to 459,000.

Customer service is the support, assistance, and advice provided by a company to its customers both before and after they buy or use its products or services. Customer service is a critical factor ...

Getting in touch with a human representative while on the phone with customer service can be a frustrating experience. Most of the time, the call directs the customer to an automated voice instead.

Customer service representatives work as a liaison between a company or organization and the people who use its products or services. They answer questions, address concerns and complaints ...