Wall Street loves when companies boast about using AI. But customers hate it.

It's also a signal that a new corporate orthodoxy is emerging — one where AI fluency is table stakes for survival. Of course, that new orthodoxy has its critics. On social media, some users lambasted ...

Duolingo announced plans this week to replace contractors with AI and become an “AI-first” company — a move that journalist Brian Merchant pointed to as a sign that the AI jobs crisis “is ...

In late April and early May 2025, claims (archived) circulated online that Duolingo CEO Luis von Ahn said the language-learning app would become "AI-first" and replace contractors with artificial ...

Duolingo is “more than doubling” the number of courses it has available, a feat it says was only possible because it used generative AI to help create them in “less than a year.” ...

Duolingo is the latest company to spark a backlash over its CEO's excitement about AI. Investors and Wall Street love hearing about companies' ambitious AI plans, but many customers hate it.