The rollout of Canyon Experience Locations has already begun on the continent - there are 4 already in Europe - but in 2025, ...

Paragon Bank’s SME Lending division has created several new roles and expanded its support functions to improve customer ...

CEO Outlook project, here is what five solution provider CEOs had to say on how AI will impact their business.

A major challenge for insurers is improving both the efficiency of the claims process and the customer service of claims ...

The ability to speak Spanish opens doors to new markets and customer bases, particularly in the United States, where Spanish ...

AI startup Hightouch has raised $80 million on a $1.2 billion valuation for marketing tools powered by machine learning and ...

In today's competitive landscape, enhancing the customer experience is crucial for businesses aiming to differentiate ...

The success of two SkaLink pods at SNCF stations in Montpellier and Nogent-sur-Seine has convinced Luxembourg company Inui ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services to reflect the residents’ needs, and improve their relationship with the ...

Broadridge and Verint say they are testing DeepSeek AI for automation and efficiency, while addressing cybersecurity risks in ...

Hydro Utilities will be making the rounds in the next few months to upgrade all water meters throughout Swansea. Here's what ...

For organizations looking to integrate AI-powered voice assistants, some key questions must be answered to ensure success.