ROCHESTER — Patients sent fewer online messages to their Mayo Clinic providers after the health system implemented an e-visit billing policy in 2023, according to a new study by Mayo Clinic ...

ROCHESTER — Starting Friday, Aug. 18, Mayo Clinic will begin charging patients for some online conversations with their health care provider. "This change recognizes that the way patients are choosing ...

Rochester, Minn.-based Mayo Clinic researchers say patient portal messages have declined after the system began billing the interactions as e-visits, according to a study published in the Annals of ...

Mayo Clinic will start charging patients for some online messaging exchanges with their doctors, closing an increasingly popular backdoor route to free medical advice. Patients will be warned, ...

A retrospective observational study found that a program that enabled billing patients for portal messages slightly decreased the volume of patient-initiated messages. The results suggest portal ...