In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Artificial Intelligence (AI) performs a lot of work at Salesforce, but the company has no mass lay-off plans yet, CEO Marc ...

Here are Salesforce's three best practice recommendations for every organization integrating AI into their service approach.

Marc Benioff says Salesforce AI handles customer conversations with 93% accuracy, even with big companies like Disney.

Salesforce is among a number of companies slashing jobs and going all in on artificial intelligence, according to CEO Marc Benioff.

Darren Kimura is an experienced entrepreneur, inventor, and investor, currently serving as President & CEO of AI Squared.

Marc Benioff thinks the AI future of the office is already here, and he has the data to back that up within his company.

Relevance, delivering best-in-class AI-search and generative experiences that maximize business outcomes at every ...

Liventus will deliver ongoing Salesforce development and support to help streamline operations and scale with Capteris’ ...

Salesforce said it is reducing hiring, with 500 customer service staff to be moved into other roles, an adjustment expected to save $50 million.

Marc Benioff has made Salesforce 'Customer Zero' in exemplifying the Digital Labor concept. Here's how it's working in ...