Salesforce is using AI for up to 50% of its workload, and its AI product is 93% accurate, says CEO Marc Benioff. Jennifer Mattson . Thu, Jun 26, 2025, 11:30 AM 3 min read.

Salesforce reached 1 million AI-powered customer conversations, showcasing breakthroughs in enterprise automation, AI empathy, and next-generation customer service.

Salesforce CEO Marc Benioff announced up to 50% of his company’s workload is now being handled by artificial intelligence. The announcement has left many looking for jobs nervous as AI is increasingly ...

Marc Benioff told Bloomberg that AI now delivers 30–50 % of Salesforce’s internal workload, cutting hiring needs and powering its Agent Force platform.

Salesforce CEO Marc Benioff has revealed that AI is handling 30–50% of the workload at the company, marking a shift in enterprise operations. As automation rises, US tech giants including Microsoft, ...

Salesforce, Inc. (NYSE:CRM) is among the 13 Best Big Name Stocks to Buy Now. During an interview with Bloomberg last week, CEO Marc Benioff described the rise of artificial intelligence as a ...

In the aftermath of significant layoffs by Salesforce linked to its deployment of AI tools, the company now says it is ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in ...

Salesforce and Slack surveyed 5,000 desk workers across the globe and found daily AI usage has more than doubled in the past ...

Explore how Salesforce uses AI to drive business growth and success in today's competitive landscape. Written by eWEEK content and product recommendations are editorially independent. We may make ...

Salesforce is leveraging AI solutions to streamline healthcare tasks, address data fragmentation, and reduce administrative workload, thereby reducing burnout among healthcare professionals.

The software giant, like many other tech companies in Silicon Valley, including Microsoft and Google, is going all in on the AI boom. “All of us have to get our head around this idea that AI ...