The cat robots come from Skylark Holdings Co., the country’s largest table-service restaurant chain, which has deployed around 3,000 such robots to help servers manage the relentless pace of a busy ...

In two experiments, East Asians had more positive views of human-chatbot interactions than European Americans did. Might this tendency stem from Eastern religious traditions?

Welcome to the future of customer service! Jotform is proud to show off our newest innovation: Jotform AI Agents. Jotform ...

The experts warn Japan of a labor shortage clocking in at around 11 million within the next 15 years. Another institute ...

Faced with an aging population and labor shortages, Japanese businesses are increasingly relying on service robots to ...

Plus and Tier IV announced they are working together to hasten development and deployment of self-driving trucks in Japan.

Japan's service-sector sentiment worsened in February for the second straight month, a government survey showed on Monday, a ...