A chatbot (originally chatterbot) [1] is a software application or web interface designed to have textual or spoken conversations. [2][3][4] Modern chatbots are typically online and use generative artificial …

Aug 25, 2025 · Learn what chatbots are, how they work and how small businesses can use them to improve customer service, capture leads and save time.

Oct 15, 2025 · Chatbots are computer programs that simulate human conversation. Read to learn more about the most common types and use cases of chatbots.

Nov 13, 2025 · Discover how chatbots use AI for human-like interaction, their types, benefits, and real-world examples, enhancing customer service and business efficiency.

Chatbots can make it easy for users to find information by instantaneously responding to questions and requests through text input, audio input, or both, without the need for human intervention or manual …

A chatbot is a program or application that users can converse with using voice or text. You may have used a chatbot for sales or customer service support online. The bots simulate human conversation …

Dec 3, 2025 · A chatbot is a computer program designed to have interactive or automated conversation with humans. Rudimentary chatbots were first developed in the mid-to-late 20th century and have …

Jul 9, 2025 · A chatbot is a software application designed to simulate human conversation through text or voice interactions. It uses artificial intelligence (AI), natural language processing (NLP), and …

Chatbots understand natural human language, simulate human conversation, and run simple, automated tasks. They rely on artificial intelligence (AI) and natural language processing (NLP) to …

Apr 9, 2025 · Somewhere between science fiction and modern convenience lies a quietly revolutionary technology: the chatbot. It doesn’t have a face, a voice (unless you give it one), or a body—but it can …